Reminders That Keep Every Chair Full
Most no-shows aren't rude — they're forgetful. LightDay sends automatic email reminders and on-screen prompts so clients remember, staff stay on schedule, and your day runs the way the diary says it should. SMS reminders are available as an optional add-on for maximum reach.
£59.99/month for salons, £69.99/month for clinics — every feature included
Reminders on autopilot
Once a booking is made, reminders happen without anyone lifting a finger. Clients get email confirmations and reminders ahead of their visit; your team gets on-screen appointment prompts through the day so nobody runs long into the next slot. End-of-day deposit reminders chase any unpaid deposits automatically.
Part of a complete no-show defence
Reminders work best alongside deposits and a smart waiting list. LightDay tracks no-shows and cancellations per client, calculates what they cost you in ProfitLens, and — when someone does cancel — notifies your waiting list so the slot refills fast.
Key Capabilities
Automatic email reminders
Confirmations and pre-appointment reminders sent without manual work.
On-screen prompts
Live reminders inside the diary keep your team on time all day.
SMS add-on available
Add text reminders for clients who don't check email.
Deposit chasing
End-of-day reminders flag unpaid deposits before they become no-shows.
No-show tracking
Every no-show and late cancellation logged against the client record.
Cost visibility
ProfitLens shows exactly what missed appointments cost you.
Who Benefits
Hair Salons & Barbershops
Salons protect long colour and extension slots — the appointments that hurt most when missed — with layered email reminders and deposit prompts.
Aesthetics Clinics
Clinics remind clients about appointments and outstanding consent forms together, so treatment time is never lost to paperwork on arrival.
Frequently Asked Questions
Are email reminders included in the price?
Yes — email and on-screen reminders are included with every plan at no extra cost. SMS reminders are available as an optional add-on.
Can I control when reminders are sent?
Reminders are sent automatically around your bookings, and SMS campaigns can be scheduled for the times you choose.
Do reminders actually reduce no-shows?
Reminders address the most common cause of no-shows — forgetting. Combined with LightDay's deposits and waiting list, they form a complete defence for your diary.
Can clients confirm or cancel from a reminder?
Reminders link clients back to their booking details, and any cancellation frees the slot for your smart waiting list to refill.
Try It Free for 14 Days
Every LightDay feature included from day one — run your real diary before you commit.
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