Every Client's Story, One Tap Away
Great service is remembering — the allergy, the last formula, the complaint that was resolved, the inspiration photo from three visits ago. LightDay's client records put a complete history behind every name in your diary, with safety flags that surface exactly when they matter: at the moment of booking.
£59.99/month for salons, £69.99/month for clinics — every feature included
Records built for how you actually work
Each client card holds contact details, full visit history and statistics, private notes, inspiration photos saved for their next visit, and their transformation timeline of before-and-after photos. VIP flagging highlights your most valuable clients, and client value scoring in ProfitLens tells you who they really are.
Indicators and complaints that protect you
Create up to five custom client indicators — allergies, sensitive skin, medical notes — that appear automatically when placing new bookings. The complaints log tracks every complaint with dates and resolution status, and new bookings show an alert if there's a live complaint under investigation, so nobody is caught off guard.
Key Capabilities
Full visit history
Every appointment, service and payment against the client record.
Custom indicators
Up to 5 flags (allergies, medical notes) shown at booking time.
Complaints log
Complaints tracked with resolution status and booking alerts.
QR reception check-in
Clients scan to let you know they've arrived.
Inspiration photos
Save inspo pics and pull them up at the next visit.
VIP flagging
Spot and reward your most valuable clients.
Who Benefits
Hair Salons & Barbershops
Salons keep colour formulas, inspo photos and preferences together, so any stylist can pick up a client's history seamlessly.
Aesthetics Clinics
Clinics get medical-grade record keeping: indicators for contraindication-relevant conditions, consent form history, and photographic treatment evidence in one place.
Frequently Asked Questions
Can I import my existing client list?
Yes — Smart Import accepts a CSV from any salon or clinic software and uses AI to match your columns to the right fields automatically. No templates needed.
Is client data secure and GDPR compliant?
Yes — data is encrypted, backed up daily, and handled in line with UK GDPR. You control marketing consent per client and per photo.
Can I flag clients with allergies or medical conditions?
Yes — create up to five custom indicators that appear automatically whenever that client is booked, so critical information is never buried in notes.
How does the complaints log work?
Log any complaint with full details and track it to resolution. If the client books again while a complaint is live, the booking shows an alert.
Try It Free for 14 Days
Every LightDay feature included from day one — run your real diary before you commit.
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